Return & Refund Policy
February 28, 2024
Our Return and Refund Policy was last updated on 28/02/2024.
Thank you for using Speak English Pro.
The following terms are applicable for any premium services that you purchase from us.
Free Service
Our basic English practice service through our WhatsApp bot is completely free. No refund is applicable for free services.
Premium Features
For any premium features or subscription services we may offer:
Eligibility for Refunds
We offer refunds under the following circumstances:
- If the premium features are not delivered as promised
- If technical issues prevent you from accessing premium features
- If the service quality doesn't meet our stated standards
- If you cancel your premium subscription within the refund period
Non-Refundable Cases
Refunds will not be granted:
- After the refund period has expired
- For unused practice sessions
- If the service was used extensively before requesting a refund
- If the refund request is due to factors outside our control (e.g., internet connectivity issues)
Refund Process
To request a refund:
- Contact our support team at kiranjohns369@gmail.com
- Provide your payment details and reason for refund
- Our team will review your request within 3 business days
- Approved refunds will be processed within 5-7 business days
Contact Us
For questions about this Refund Policy:
Email: kiranjohns369@gmail.com Website: https://speakenglishbetter.pro